
Introduction to management

Cost
Telephone Employment Law and Employment Law Service Clients £125 + VAT per delegate.
Non Clients £160 + VAT per delegate.
Fee is inclusive of lunch and refreshments

Location
The course will be held In Peterborough. The day will commence at 9.30a.m. (Registration 09.00a.m) and close at 4.30p.m.

Aim
This course is designed for people about to gain line management responsibilities for one or more staff and be new in post or be an experienced supervisor who wants to reflect on their people practices.

Objectives
At the end of the Workshop you will:
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Know the expectations of the Line Manager role and the framework within which you need to operate
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Have identified your behavioural style and know how to employ it for maximum effect
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Have practical tips for making the most of the time you have available
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Be able to describe how motivations vary from person to person and the impact of this in the workplace
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Know best practice for coaching, mentoring, giving and receiving feedback, and having difficult conversations
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Have identified a personal plan of action to close any skills gaps or knowledge

Content
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Management Perspectives – your role, responsibilities and skills
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The concept of leadership – what’s my style?
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Motivation and delegation (high level tools)
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Coaching conversations – essential skills