Introduction to management


Telephone Employment Law and Employment Law Service Clients £125 + VAT per delegate.
Non Clients £160 + VAT per delegate.
Fee is inclusive of lunch and refreshments


The course will be held In Peterborough. The day will commence at 9.30a.m. (Registration 09.00a.m) and close at 4.30p.m.


This course is designed for people about to gain line management responsibilities for one or more staff and be new in post or be an experienced supervisor who wants to reflect on their people practices.


At the end of the Workshop you will:

  • Know the expectations of the Line Manager role and the framework within which you need to operate

  • Have identified your behavioural style and know how to employ it for maximum effect

  • Have practical tips for making the most of the time you have available

  • Be able to describe how motivations vary from person to person and the impact of this in the workplace

  • Know best practice for coaching, mentoring, giving and receiving feedback, and  having difficult conversations

  • Have identified a personal plan of action to close any skills gaps or knowledge


  • Management Perspectives – your role, responsibilities and skills

  • The concept of leadership – what’s my style?

  • Motivation and delegation (high level tools)

  • Coaching conversations – essential skills

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"An investment in knowledge pays the best interest."
 - Benjamin Franklin